Curriculum vitae
Personal Information:
Cameron McDougall Telephone No: 01236755344
1 Etive Drive Mobile No: 07837732371
Airdrie Email: cammcd116@hotmail.com
North Lanarkshire
ML6 9QQ
Education and Qualifications:
2009 – Present = Studying at Central College.
2008 – 2009 = Studied at Motherwell College.
2002 – 2007 = Studied at Airdrie Academy High School.
Qualifications –
HNC Computer Arts and Design
Higher
Graphic Communication – Higher grade A
Art – Higher grade B
Computing – Higher grade B
English – Higher grade C
Work History:
2008 – Present – Working at BeCogent call centre as customer services rep for JD Williams Catalogue Company.
2009 – Worked as a seconded team manager for JD Williams Catalogue Company.
2007 – Worked at the distribution yard at FastPlas facia and PVC distribution.
2006 – Worked at Laurel House Inn as an assistant chef.
2005 – Work Experience with Boardwise snowboarding shop.
Skills:
Computer skills – My skills with computers include using various well known programs from Microsoft word to Adobe Photoshop. I have a good knowledge of Web Design and Image manipulation, as well as animation. I can also use programming languages such as HTML and Real Basic. I have a wide variety of skills when it comes to programming, building and modifying computers. I have also throughout my post as a team captain learned to use various administration tools such as Cascade, Avaya and Work Force Manager to help me manage and run teams.
Communication Skills – I am a confident speaker in front of groups and can comfortably work well in situations that require a larger degree of communication. I can also communicate calmly and efficiently when dealing with customers over the phone regardless of what the situation is.
Team working Skills – I am a confident and efficient worker when placed in a team. I can easily communicate with others and I feel I am a very approachable person. In my current job I am constantly working in a team against other teams in the company to see who can create the most revenue for the company.
Problem Solving Skills – Being a customer services representative I have to overcome various different difficulties on a regular basis, tracing what has happened to a customer’s missing parcels, why a customer has a miscellaneous charge on their account or why their account was closed abruptly etc. I use a logical and heuristically based approach to help me solving the problems I overcome.
Interests:
I have a variety of different interests and hobbies that I like to partake in. The one I enjoy the most is editing, modifying and optimising computers, taking older computers and saving up for new parts to upgrade, overclock (optimise) and sell on for a small profit. I also like to play instruments such as acoustic, electric and bass guitar. I’ve been playing for about 4 years now and I enjoy playing a variety of different styles including alternative, rock, ambient and funk. I also enjoy manipulating and editing images and photographs with programs like Adobe Photoshop. I also like creating small animations using packages such as Adobe Flash and Illustrator, creating characters and backgrounds.
Peter Adams – Previous Lecturer at Motherwell College
William Mcnulty – Previous Overseer at FastPlas
Contact Details For all of the above references will be available on request.
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